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Service 07

Backup, disaster recovery and resilience

Resilience is not only about having backups. It requires clear recovery objectives, tested restore paths, protected data, monitoring, ownership, and a business continuity plan that can actually be executed under pressure.

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When this helps

Common signals that this service is needed

Useful for backup and DR readiness reviews, ransomware-aware backup design, recovery runbook development, DR test planning, and continuity improvement.

Backups exist but restore confidence is low
RPO, RTO, ownership, and critical-service order are unclear
Ransomware, cloud outage, hardware failure, or data loss risk is rising
DR plans are untested or disconnected from business continuity expectations
Leaders need evidence that critical systems can recover

Ideal for

  • Businesses unsure whether their backups are recoverable
  • Teams that need formal RPO/RTO targets and recovery plans
  • Organisations exposed to ransomware, hardware failure, cloud outage, or data loss risk
  • Companies modernising critical infrastructure while maintaining continuity

What this covers

Detailed capability areas

We can shape the engagement as advisory, assessment, roadmap, implementation guidance, or retained support depending on business need.

Backup and restore maturity assessment
DR design across cloud, on-premise, SaaS, databases, files, and virtualisation platforms
RPO/RTO definition, recovery runbooks, and test planning
High availability and failover architecture
Ransomware-aware backup design and retention strategy
Business continuity planning and dependency mapping

Typical engagements

  • Backup and DR readiness review
  • Recovery runbook development
  • DR test planning workshop
  • High availability architecture design
  • Business continuity improvement roadmap

Deliverables

  • Backup and DR maturity report
  • Recovery objective matrix
  • Restore and failover runbooks
  • Dependency map and priority recovery sequence
  • Testing plan and improvement backlog

Technologies and domains

VeeamAzure BackupAzure Site RecoveryAWS BackupDRaaSVMwareHyper-VNutanixSQL backupObject storageImmutable backups

Assessment focus

What we inspect before the recommendation

Our goal is to make the current state visible enough to support confident decisions, practical sequencing, and implementation-ready work.

01 Focus area

Backup coverage across cloud, SaaS, servers, databases, files, and virtualisation

02 Focus area

RPO, RTO, retention, immutability, encryption, isolation, and restore paths

03 Focus area

Dependency maps, critical service tiers, owners, and escalation processes

04 Focus area

Failover, high availability, DR testing, monitoring, and reporting

05 Focus area

Runbooks, incident coordination, communication, and business continuity alignment

Engagement path

A practical route from uncertainty to execution

We keep assessments, roadmaps, and delivery models connected so recommendations can actually be implemented.

01

Classify

Identify critical services, owners, dependencies, recovery tiers, and business impact.

02

Validate

Review backup coverage, restore paths, immutability, monitoring, and test history.

03

Plan

Define recovery objectives, runbooks, test plans, and improvement priorities.

04

Exercise

Prepare tabletop or technical restore tests with lessons captured for improvement.

Decision support

Questions this engagement should answer

We design the service to create answers leadership can use and technical teams can turn into implementation work.

Can critical systems actually be restored within business expectations?
Which systems must come back first during an incident?
Are backups protected from ransomware and accidental deletion?
When was the last restore test, and what did it prove?
Who owns recovery decisions during an outage?